Billing & Insurance
Calm, Clear Support for Your Healing Journey
Navigating insurance and billing can often feel overwhelming, but we believe that financial logistics should never be a barrier to your mental well-being. Our approach is rooted in transparency and simplicity, ensuring you can focus entirely on your therapy. We work diligently to help you understand your benefits and maximize your coverage, providing a supportive foundation for your path toward growth.
Accepted Coverage Partners
We strive to make quality therapy accessible by collaborating with a wide range of insurance networks. Review the current list of our partnered providers below.
Medicare
Federal health insurance for people 65 or older and younger people with disabilities.
BlueCross BlueShield
Blue Card, PPOPlus, Federal Employee Program (FEP).
Aetna
PPO, POS, Elect Choice, Select Small Group, Student Health.
Medicare Advantage
Part C plans provided by private insurance companies.
Quest Behavioral Health
Independent behavioral health network providing comprehensive therapy solutions.
Kaiser Permanente
HMO, PPO, Senior Advantage (referral may be required).
ChampVA
Comprehensive health care program in which the VA shares the cost of covered services.
Cigna
Open Access Plus, PPO, Choice Fund PPO.
Carelon Behavioral Health
Specialized clinical expertise focused on the whole person health strategy.
Ascension (SmartHealth)
Empowering associates with access to quality care and benefits.
UHC/UBH (Optum)
Choice Plus, Options PPO, Navigate, Heritage Premier.
Self-Pay & Out-of-Network Options
For clients who prefer not to use insurance or whose plans are not currently accepted, we offer clear self-pay rates and support for out-of-network reimbursement. Our goal is to ensure your care is never interrupted by administrative hurdles.
- Detailed superbills provided monthly for insurance submission
- Fixed, predictable session rates for budget planning
- Complete privacy without insurance diagnostics requirements
- Transparent Good Faith Estimates provided upfront
Insurance FAQ
How do I know if my specific plan is covered?
The best way to verify coverage is to call the member services number on the back of your insurance card. You can ask about 'outpatient mental health benefits' and providing our provider information, which we can share during your initial inquiry.
What is a copay, and when is it due?
A copay is a fixed amount set by your insurance provider for each session. This amount is typically due at the time of your appointment. We keep a card on file for convenient, automatic billing of these fees.
Does my deductible apply to therapy?
Often, yes. If you have not yet met your annual deductible, you may be responsible for the full contracted rate of the session until that threshold is reached. We can help you understand how this works during our first conversation.
What is a superbill and how does it work?
A superbill is a detailed receipt for services that you can submit to your insurance company for potential out-of-network reimbursement. If we are not in-network with your provider, we can provide these monthly upon request.